Meet Mr. Raghunath Medge

​"People study management books and then practice. We practiced first and have now become a subject of case studies," said Raghunath Medge, president of renowned Nutan Mumbai Tiffin Box Suppliers Charity Trust (NMTBSA), popularly known as the dabbawalas.

Descendant of Mahadu Havji Bacche, the first professional Dabbawalla in the city. Out of 5000 Dabbawalas, about 85% are illiterate and the remaining 15% are educated up to 8th grade. This way we are not well qualified to teach anyone or for that matter deliver any talk. In fact we need quality education. However by working for past 120 years will full dedication, time management, no strike gathering experience in logistics - Mumbai Dabbawalas have created as place of their own.    
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Mumbai’s 5,000-odd dabbawalas have been in action for over 125 years now, without any work stoppages. They deliver nearly 2,00,000 lunches everyday and on time. Their unique management and operational models have become subjects of management study beyond text books for global business schools.

The dabbawalas have a Six Sigma quality certificate and a global business fan club that includes Prince Charles and Mr Richard Branson.

Out of 5000 Dabbawalas, about 85% are illiterate and the remaining 15% are educated up to 8th grade. This way we are not well qualified to teach anyone or for that matter deliver any talk. In fact we need quality education. However by working for past 120 years will full dedication, time management, no strike gathering experience in logistics - Mumbai Dabbawalas have created as place of their own.

The six sigma, ISO and many other certificates given to us by external agencies has further corroborated the high quality of work being done by us. The visit of English king - Prince Charles and Virgin Atlantis chairman Sir Richards Branson has given Dabbawalas much media attention and respect in the society. So we do not have any knowledge but we have experience of 120 years. Due to this reason we are invited for the talk by reputed organizations in not only Mumbai or India but from foreign nations too. We are thankful to all for inviting us for the talk and giving us so much respect.

Dabbawala - Speaks in Marathi, Hindi & English. Topic covered is "Dabbawala on time Every Time" and "Management Learning's From Dabbawala".
 
For local talks ( In or around Mumbai), few Dabbawalas may also be called along with our talks as show piece which adds up to the event and makes the talk a great and memorable occasion . 
Speaking Topics 
  • "Dabbawala On Time Every Time" which deals with the history, internal working, coding, logistics, organizational set and all other related issues of Dabbawala. This presentation explains everything about Dabbawala. All your questions about Dabbawala is answered. Duration - 30 minutes to 2 hour .
  • "Management Learning's From Dabbawala" which talks about the learning's from experience of Dabbawalas. This talk is on rather serious side and points by points narrates as what are the majors highlights of the Dabbawala system and how can an organization benefit by applying them in their organization. Duration -  20 minutes to 40 minutes.